Terms of use.
The agreement between you and TrackMyPrep, in plain language.
The agreement
By creating an account or using TrackMyPrep you agree to these terms. If you do not agree, please do not use the service. "TrackMyPrep", "we" and "us" mean the operator of trackmyprep.com and the TrackMyPrep apps.
Your account
- You need a mobile number that can receive SMS to sign in. Keep it up to date.
- One account is for one person. Your progress syncs across up to two of your own devices.
- You are responsible for what happens under your account. Tell us if you think someone else has access to it.
- You must be at least 16 to use the service.
What the service is
TrackMyPrep is a tracking and planning tool for government recruitment exams. It records your progress, keeps exam dates and eligibility rules, and provides an AI study assistant. It does not teach the syllabus, does not provide study material, and is not affiliated with any conducting body, coaching institute or government department.
Exam information
Dates, fees, eligibility rules and syllabus are entered from official notifications and checked against corrigenda, but conducting bodies change them and we can make mistakes. The official notification always prevails. You are responsible for verifying dates and eligibility before applying for any exam. We are not liable for a missed application, a wrong fee or an eligibility error, however caused.
PrepAI
PrepAI generates answers with an AI model. It can be wrong, especially about specific dates, rules and figures. Use it for planning and understanding, and check facts against the exam page in the app or the official notification. Do not rely on it for legal, medical or financial decisions.
Plans and payment
- The free plan is free for as long as we run the service and needs no payment details.
- Paid plans are priced in Indian rupees, include GST, and are charged through our payment processor when you buy.
- Monthly plans renew automatically until cancelled; you get a reminder before each renewal. Longer plans do not renew automatically.
- Refunds are governed by the refund policy.
- We may change prices; changes apply to new purchases and renewals, never to a plan you have already paid for.
Acceptable use
- Do not share, resell or scrape the service or its data.
- Do not try to break, overload or reverse engineer it.
- Do not use PrepAI to generate content that is unlawful, abusive or intended to cheat in an exam.
- We may suspend accounts that break these rules, after warning you unless the harm is serious.
Your content and ours
Everything you enter stays yours. You give us permission to store and process it to run the service. The app, its design, its exam database and its name are ours; you may not copy them.
Ending the agreement
You can delete your account at any time from inside the app. We can end the service or your access to it with reasonable notice, and we will refund any unused portion of a paid plan if we do so without cause.
Liability
We provide the service as it is. To the extent the law allows, we are not liable for indirect losses, lost opportunities or exam outcomes, and our total liability to you is limited to the amount you paid us in the twelve months before the claim.
Governing law
These terms are governed by the laws of India. Disputes are subject to the jurisdiction of the courts in India.
Changes and contact
We may update these terms. Material changes are announced in the app before they take effect. Questions: [email protected].